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Privacy Policy

T9 Electrical Wholesalers
Unit 5 Eagle Court
Progress Way
Luton
LU4 9US

E: t9-electrical-wholesalers@outlook.com
T: 01582 250 888

Last updated: 29/09/2025
 

1. Introduction

T9 Electrical Wholesalers (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, shop with us, or contact us directly.

2. Information We Collect

We may collect and process the following types of personal information:

  • Identity data: name, company name, job title.

  • Contact data: billing address, delivery address, email address, phone number.

  • Transaction data: order details, payment details (processed securely by our payment provider).

  • Technical data: IP address, browser type, operating system, and browsing activity on our website.

  • Marketing preferences: your choices regarding how you want to hear from us.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfil your orders.

  • To manage payments and prevent fraud.

  • To communicate with you about your order or enquiry.

  • To send you relevant updates, offers, or promotions (if you have opted in).

  • To improve our website, products, and customer experience.

4. Legal Basis for Processing

We rely on the following legal grounds under the UK GDPR:

  • Contract: to fulfil our obligations when you place an order.

  • Consent: where you have given explicit permission (e.g. marketing emails).

  • Legitimate interests: for business operations, fraud prevention, and website improvement.

  • Legal obligations: where processing is required by law.

5. Sharing Your Data

We do not sell your personal information. We may share your data with:

  • Trusted service providers (e.g. delivery couriers, payment processors).

  • IT and system administration providers who support our website.

  • Legal or regulatory authorities if required by law.

All third parties are required to respect the security of your personal data.

6. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

7. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate data.

  • Request erasure of your personal data.

  • Restrict or object to processing.

  • Request transfer of your data to another provider.

  • Withdraw consent at any time (for marketing).

To exercise your rights, please contact us at t9-electrical-wholesalers@outlook.com.

8. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. You can control or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

T9 Electrical Wholesalers
Unit 5 Eagle Court, Progress Way, Luton, LU4 9US
E: t9-electrical-wholesalers@outlook.com
T: 01582 250 888

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You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority, at www.ico.org.uk.

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